Terms & Conditions
Effective Date: 5/13/2025

Welcome to The Steady Desk Co. LLC! By using our website or purchasing our services, you agree to the following terms.

1. Services

We offer virtual assistant services through pre-determined packages and custom one-time projects. Details and scope are listed on Our Services page and agreed upon before work begins.

2. Payment & Refunds

All services are prepaid. No refunds will be issued for cancellations made within 7 days of the scheduled service start date.

3. Communication

We communicate primarily via Trello and email, with replies provided within 24 business hours.

4. Confidentiality

We treat your information and business data with strict confidentiality. NDAs will be signed upon request.

5. Subcontractors

We may assign tasks to subcontracted virtual assistants. Clients agree not to hire or solicit our subcontractors directly.

6. Liability

We are not responsible for the business outcomes resulting from our services. Clients are responsible for providing timely communication and all necessary materials.

7. Termination

Clients may cancel services with a 14-day written notice unless otherwise stated in the individual agreement.

8. Intellectual Property

All content provided to us remains the property of the client. Work created by us remains ours until payment is received in full.

9. Governing Law

These terms are governed by the laws of the State of Ohio.

For questions, please contact us at samantha@thesteadydeskco.com.